Talking From 9 to 5: Women and Men at Work

This groundbreaking book does for the workplace what Tannen's international bestseller You Just Don't Understand did for private conversations. It shows how women's and men's ways of speaking affect who gets heard, who gets credit, who gets ahead, and what gets done in the workplace.

Why are women often seen as less confident and competent than they really are? Why are men often labeled arrogant? Why do so many women find that they say something at a meeting only to have it ignored, then a man says the same thing and it's embraced as a great idea — his idea!

Women often find themselves in a double bind. If they talk in ways expected of women, they are liked but underestimated. If they talk in ways expected of men in the same position, they are seen as too aggressive.

Women in managerial positions have embraced this book as an account and an explanation of their own experiences and a guide to making changes. The book is indispensable for everyone who seeks to understand what's going on around them at work, to improve productivity, and to retain talented employees.